SkieWhat do Due, Overdue, Offline unusual and Breach mean in Skie?
They are four states on a ladder of silence. Due means a device has passed its sync limit. Overdue means it has been quiet longer. Offline unusual flags an absence beyond what is normal. Breach means a missing check-in has been raised in the breach centre. All four thresholds are editable.
Skie tracks time since each device was last seen and gives that gap a name, so that staff do not have to read raw timestamps. The thresholds that mark each step belong to the organisation and can be edited. Skie does not publish default numbers in this entry, since good values depend on how your devices are actually used.
Due is the first step. The device has gone past the Due limit, and the unlock gate will try to sync it when next opened. Overdue is the next step: the silence has lasted long enough that someone should check Wi-Fi, charge and location. Offline unusual is for a device that is offline for longer than its own normal pattern, which is more telling than a simple clock. Breach is the top of the ladder, where the missing check-in is treated as a breach and appears in the breach centre.
The breach centre works across every level, from device to group, branch, school and organisation. You can sync a device and resolve an item at the level where you work. A branch head sees their own branch, a school admin sees the school, and the organisation admin sees all of it.
Offline mode is separate. A device in offline mode is following a plan you chose, so it is not the same thing as one that has gone silent without explanation.
Practical tip: set the thresholds so that Breach is rare and meaningful. If breach items pile up every Monday, the thresholds are wrong for your week, not your students.
- Due: past the sync limit
- Overdue: quiet for longer
- Offline unusual: beyond that device's normal pattern
- Breach: missing check-in raised in the breach centre