SkieHow do we find which school tablets are offline or have a problem?
Open the breach centre and Insights. They show which tablets are offline, silent, overdue or have lost a protection, at device, group, branch, school and organisation level. Last seen times are shown, a missing check-in counts as a breach, and you can sync or resolve at any level in one action.
With hundreds of tablets you cannot check each one, so Skie sorts the problems for you. A breach is any of three things: a tablet that has gone silent, one that left an area it should stay in, or one that has lost a protection. A missing check-in counts too.
Tablets report presence regularly while they have a connection, with a repeating background check about every four minutes. States such as Due, Overdue and Offline unusual are based on thresholds you can edit, along with the sync interval. Every device has a last seen time, so you can tell a tablet that is simply in a bag from one that has been off for a week.
The breach centre rolls up across levels. A branch head sees the branch, a school admin the school, head office everything. Two actions work at any level: sync, which asks devices to report in now, and resolve, which closes alerts that have recovered while leaving broken ones open. That makes a Monday morning sweep quick.
Insights adds the bigger picture: readiness, fully compliant, average compliance, on latest policy, on latest app, online and silent share, low battery and open events. Pattern detection compares the last seven days against the previous twenty-eight and shows a confidence label, with before and after wording and no claim about cause.
Alerts appear on the dashboard. Email alerts and parent notification are not available yet, so schedule someone to look at the centre each day.
A practical tip: agree what counts as an incident. Offline for a weekend is normal. A tablet that is silent on Wednesday during school hours deserves a call to the class teacher.