SkieHow does offline mode end on a managed device?
Offline mode ends automatically, either when the network returns or when the organisation's maximum time is reached. Nobody has to switch it off. The device goes back to its normal allowed apps, syncs, and picks up any rule changes that were made while it was away.
Offline mode is designed to look after itself. There are two ways out. The first and usual one is that connectivity comes back. As soon as the device reaches the network, it syncs, offline mode stops and the normal app set returns. The second is the time cap: if the device has been in offline mode up to the organisation's maximum, it ends there, even if the network has not returned.
At the cap, the device does not simply continue as if nothing happened. It goes back to normal behaviour, which means the Due limit and the unlock gate apply. A device that still cannot sync will be gated when someone tries to use it, until it can reach the server.
When the network returns, expect the device to catch up in one go. It fetches the current signed rules, applies anything changed during the gap, reads its protections back and reports. The dashboard's last-seen time updates and the offline flag clears.
The admin has little to do. If a device seems stuck in offline mode, check that it has Wi-Fi or mobile data, that its battery is not flat and that the date is not wrong. The device date is locked to automatic, and Skie uses a trusted clock for timing, so a changed date is not a normal cause.
Practical tip: after a field trip or a site visit, ask the user to open the device on a known good network. The catch-up sync happens straight away and clears any Due or Overdue state.