SkieSkie for Parents
Location, safe zones and SOS
Finding your child, safe zones, SOS and offline behaviour. 16 questions answered.
- How can I see where my child is on their phone or tablet?Open the Skie parent dashboard in a browser and the device's latest location appears on a map, with a button to ask the device for a fresh fix. It works on any Android 12 or newer phone or...
- Can I see where my child's phone has been today?Yes. Besides the latest position, the Skie dashboard keeps a recent trail of where the phone or tablet has been, drawn on the map. It is a limited recent history, not a permanent diary, and...
- How often does my child's location update?The device reports its position regularly in the background while it has a signal, and you can press Locate on the dashboard for a fresh position straight away. Skie does not publish a...
- Does location tracking still work when the screen is off or the phone is in a bag?Yes. Skie reports location from a protected background service, so it keeps working with the screen off, the device locked or the phone in a school bag. It needs the device to be switched...
- Can my child turn off location or stop me from tracking the phone?No. With Skie the location permission is granted by Skie itself as the device owner, and the child has no setting to withdraw it. A child can still switch the device off or leave it behind...
- How can I track my child's location without them turning it off?Use a tool that sits below the child's reach, such as Skie running as the Android device owner. The location permission is held by Skie, not by a setting the child can flip, and the device...
- Can I set safe zones like home and school on my child's phone or tablet?Yes. In the Skie dashboard you can draw a safe zone around a place such as home, school or a grandparent's house, then attach it to your child's device. When the device leaves or enters the...
- Will I be alerted when my child leaves school?Yes, if you have set a safe zone around the school. Skie shows a geofence alert on your parent dashboard when the device leaves the zone. Alerts appear on the dashboard today. Email and...
- Can I get directions to where my child is?Yes. The Skie dashboard has a Go to button next to your child's location. It opens directions from where you are to the position the device last reported, so you can start navigating...
- What does it mean when my child's phone shows offline or last seen?Offline means the device has not reported to Skie for longer than expected. Last seen is the time of its most recent contact. The usual cause is no mobile data or Wi-Fi, a flat battery, or...
- Is there an SOS button on my child's phone or tablet?Yes. Skie includes an SOS button that calls the emergency number you have set and sends your child's location to your dashboard. On a phone with a SIM it places the call. A Wi-Fi-only...
- How do I track my child's location responsibly?Be open about it, say why, match it to your child's age, and use only what you need. Tell your child before you switch it on, explain what you will look at, and agree when you will loosen...
- Is it legal to track my child's phone?In many places parents can generally monitor the location of their minor child's device, but rules vary by country and by the child's age, and openness helps. This is general information...
- What is the best app to track your child's location?It depends on what you need. For a simple map, Google Family Link or a family-sharing app may be enough. For location that a child cannot switch off, on a phone or tablet the family already...
- Can grandparents or a babysitter see my child's location?Not yet. Skie does not have a location-only guest role today. Both parents can have access to the parent dashboard, but there is no limited view for grandparents or other carers. The team...
- Can I track a child's Wi-Fi-only tablet?Partly. A Wi-Fi-only tablet running Skie reports its position when it is connected to Wi-Fi, and the dashboard shows the last position and the time. It cannot report while offline, so it is...