How can I track field staff phones legally?
Track field staff phones with clear written consent, a policy that says what is tracked, when and who can see it, and only on company-owned devices. Skie provides the location controls, and the company provides the notice and consent. This is general information, not legal advice, so check your local law before you switch tracking on.
Legality depends on the country, and sometimes on the state or the type of work. In general, regulators expect that people know they are being tracked, that the purpose is reasonable, and that the data is not kept or shared more than needed. Skie does not make anyone compliant with a particular law. It gives you controls, and you supply the notices and consent.
A sensible approach has four parts. Put it in writing: a short location policy that staff read and sign. Limit it to company devices. Limit who can see it, using roles so a branch head sees their own team only. And agree what hours it applies to, because tracking someone at midnight on their day off is hard to justify.
In Skie, location is live on managed devices, with a request for a fresh location, geofences for sites, and a go-to directions button. Staff cannot switch location off, and an attempt to go quiet shows up as last seen and a breach after the threshold you set. Page access can be set per role, so not everyone with a login sees location.
Skie does not read messages, call logs or record audio or video, and there is no hidden mode. The phone shows it is managed. Duty-based on and off switching is not available yet, so if you want tracking only on shift, today the answer is a schedule window and a clear policy.
Ask your own lawyer before rollout, especially if staff are in more than one country.