SkieSkie for Enterprise · Problem
Location, geofences and breach alerts
How do I know where devices are and be told at once when something is wrong?
Knowing a device went quiet three weeks ago is too late. Admins need location when it is justified and a loud signal when a rule is broken, routed to the right person.
38 questions on this problem
- Can staff turn off location on a managed work phone?On a managed phone, location reporting runs as a protected background service. Location permission is granted automatically, force stop and clear data are blocked on managed apps, and the...
- How does live location work for managed school or company devices?Live location is part of Skie device management. The device reports from a background service, location permission is granted automatically at setup, and the admin sees the latest pin with...
- Can I request a fresh location from a device right now?Press the locate action on a device in the dashboard and Skie asks that phone or tablet for a new position right away. If it is online, the new pin and its time replace the old one. If it...
- Why did my locate request fail or not return a position?When a locate request cannot be answered, Skie does not leave you guessing. The dashboard shows the failure reason, and the previous pin stays with its original time, so an old position is...
- Does location keep working when the screen is off or the app is in the background?Skie runs a background service with a watchdog worker and a repeating alarm about every 4 minutes to report presence. The app is exempt from battery optimisation and location permission is...
- Who can open the location page, and can access be limited by role?Skie lets the organisation switch page access on or off per role. Teachers and class admins see their own groups, branch heads their branch, school admins their school, and parents get...
- How do I create a geofence for a school, hostel or depot?In the geofence section of the dashboard you draw the zone on the map around the school, hostel or depot, name it clearly and save. Then attach it to a group. From that point Skie checks...
- Can I edit or delete a geofence after it has been created?Skie lets you edit or delete a geofence at any time from the dashboard. Because one zone can be attached to several groups, an edit changes the check for all of them, so look at where it is...
- How do I attach a geofence to a group of devices?A geofence only starts working once it is attached. Open the group in the dashboard, choose the zone and save. Devices in that group are then checked against it, and one that leaves appears...
- What are practical ways to use geofences at a campus, a hostel or a depot?Geofences in Skie turn a map into a question you can act on. Attach a campus zone to class tablets, a hostel zone to a block, or a depot zone to vehicle devices, and the breach centre lists...
- What does the Go to button do on the location page?On the location page, Go to hands the device's last known position to your maps app for directions. It is useful when a tablet is reported outside its zone or a lost-mode device needs...
- What is the breach centre and which levels of the organisation can use it?The breach centre is the single place where Skie gathers silent devices, geofence exits, missing protections and missed check-ins. It works at device, group, branch, school and organisation...
- What counts as a breach in Skie?Skie raises a breach when a device goes quiet beyond its limit, leaves a geofence, loses a protection or misses a check-in. The thresholds Due, Overdue, Offline unusual and Breach are all...
- Why does a missing check-in count as a breach?Skie counts a missed check-in as a breach because silence can mean a device was switched off or taken away. The device reports presence about every 4 minutes, and you set the limit after...
- Can I sync or resolve many breaches at once, and at which levels?The breach centre has sync and resolve controls at device, group, branch, school and organisation level. Sync asks the affected devices to report in. Resolve closes alerts for devices that...
- What does Resolve do in the breach centre?Resolve tidies the breach centre without hiding real problems. When you resolve at group, school or organisation level, Skie closes alerts for devices that have recovered and keeps open any...
- What does the last-seen time on a device mean?Skie stamps every device with the time it last reported, and the same stamp sits beside location pins and status. A device syncs instantly when the internet returns or the screen turns on...
- What is the readiness figure in Skie Insights?Readiness is one of the Insights figures Skie records in a daily snapshot for each group. It tells an admin how ready a class, branch or school is to be used as intended. Open Insights...
- What does fully compliant mean in Insights?After every policy apply, each device reads its protections back from Android and reports a compliance score. Insights counts a device as fully compliant only when every protection is...
- What is average compliance and how is it worked out?Average compliance in Insights is built from the scores devices report after reading their protections back from Android. Use it with the fully compliant count: a high average with few...
- What are the online and silent shares in Insights?Online and silent share come from the same check-ins that feed the breach centre. Because Due, Overdue, Offline unusual and Breach thresholds are editable, you decide what counts as silent....
- What are open events per device in Insights?Open events per device counts the unresolved breach-centre alerts for each device in a group. Work it down by syncing, fixing the cause and resolving at group or school level. If a group...
- What are daily snapshots in Insights and why do they matter?Skie records daily snapshots per group, covering readiness, compliance, policy and app versions, online and silent share, low battery and open events. They are the memory behind Insights....
- How does pattern detection in Insights work?Insights compares the last 7 days with the previous 28 for each group and flags explainable changes, such as a jump in silent devices on one floor. Each flag shows its reason and a...
- What do the confidence labels on Insights patterns mean?Every pattern Skie detects carries a confidence label, so you can decide how much attention it deserves. A small group or a short blip earns a lower label than a clear, sustained change....
- What is intervention memory and how does the before and after view work?Intervention memory lets an admin note what they changed, such as a new night schedule or Wi-Fi profile, and then shows the figures before and after. The wording describes what moved and...
- Why does Skie need background location permission on managed devices?Because Skie is the device owner, the background location permission is granted automatically during setup. Nobody has to tap through prompts on each device. That lets the admin request a...
- Can a teacher see where students are on the Skie dashboard?Skie lets the school decide who sees location by switching page access on or off per role. A common setup gives location to branch heads or security and keeps class teachers on app and lock...
- Can we draw a campus boundary and get an alert when a tablet leaves?Draw a geofence around the campus in the dashboard, attach it to a group, and a tablet leaving it shows up as a breach in the breach centre. You can edit or delete the fence later and use...
- Can parents see the status of their child's school tablet?Invite the parent with the read-only parent role. They sign in and see their own child's tablet, including online status and compliance, and nothing else. They cannot change apps, filters...
- Can a hostel see who is out after curfew?Create a geofence around the hostel and attach it to the right groups. A device leaving it is raised in the breach centre, and a warden with location access can open the device to see where...
- A student is missing from the hostel. What can the warden do in Skie?A warden with the right role opens the device page, requests a fresh location, reads the last seen time and trail, and taps go-to for directions. If a location attempt fails, the dashboard...
- Will I be told if a student's device is bypassing the web filter?A filter bypass is reported against the exact device, and the breach centre collects it with other events across the organisation, with resolve controls at device, group, branch, school and...
- How can I track field staff phones legally?Skie supplies the controls: live location, a fresh location on request, location trail, geofences and a dashboard view limited by role. The consent, the written policy and the staff notice...
- Can drivers be tracked only when they are on duty?Schedule windows with days, start and end times can set app sets by shift, and you can agree tracking hours with drivers. Switching location itself on and off by duty status is not...
- Can security guards use a limited Skie-managed phone?A guard phone can be limited to calls and a patrol app, with live location and a breach alert if the device goes quiet. A dedicated SOS flow for company phones is not available yet, and the...
- Who sees which alerts, and how are alerts routed by role?Alerts follow your structure, so class admins, branch heads, school admins and the organisation admin each see their own slice in the dashboard. Parents have read-only access on school...
- Can Skie send email or parent notifications for alerts?Not yet. Email alerts and parent notification of alerts are not available, and the team is working on them. Today alerts live in the breach centre, with sync and resolve at every level...
Students distracted by phones and apps in class · Hostel night-time phone use and curfew rules · Tampering, factory resets and bypass attempts · Unsafe websites, other browsers and VPN workarounds · Managing hundreds of devices, classes and branches · Setting up and rolling out devices quickly