What does the Go to button do on the location page?

Skie for Enterprise · Updated

Short answer

The Go to button opens directions to a device's last known position in your maps app, so you can travel to where a tablet or phone was reported. It uses the pin on the dashboard, so check the last-seen time first. If the pin is old, the device may have moved.

When a device is missing, a map pin is useful but the next question is how to get there. Go to answers that. Press it on a device's location and your maps app opens with directions to that position.

The directions lead to the last position Skie has for the device, nothing more. That is why the last-seen time sits beside the pin. A position from a minute ago is where the device is. A position from the previous afternoon is where it was. Before you send a person, use the fresh location request to see whether the device will give a newer reading; see request a fresh location.

The button is for the people who may open the location page, which is set per role. A warden can find a student's tablet, a branch head can send a staff member to a depot device, a company dispatcher can direct someone to a stranded vehicle. Roles without location access do not see the page and so do not see the button.

A few practical points. Positions are better outdoors than deep indoors, and Skie does not quote accuracy numbers, so treat the pin as an area to search, not a doorway. If a device is lost rather than just misplaced, switch to lost mode, which locks the device, shows a contact message and gathers evidence for a police report. See lost or stolen managed tablet.

Practical tip: do not go alone to an unfamiliar place for a school device. Send the position to the person responsible and let them decide whether to involve the police.