SkieSkie for Enterprise
Location, alerts and analytics
Geofences, breach alerts, Insights and what each dashboard shows. 36 questions answered.
- How does live location work for managed school or company devices?Each managed phone or tablet reports its position to the Skie dashboard through a protected background service. Admins with location access see the latest known position on a map, with a...
- Can I request a fresh location from a device right now?Yes. Press the locate action on a device and Skie asks that device for a new position straight away, instead of showing the last reported one. If the device is online, the new pin and its...
- Why did my locate request fail or not return a position?A locate request fails when the device cannot answer: it is off, has no Wi-Fi or mobile data, has run out of battery, or could not get a position fix at that moment. Skie shows the reason...
- Does location keep working when the screen is off or the app is in the background?Yes. Skie reports from a protected background service, so location continues with the screen off and with other apps in front. The service is watched by a watchdog worker and a repeating...
- Who can open the location page, and can access be limited by role?Access to the location page is set per role. The organisation decides which roles can open it, so a teacher might see only their own class, a branch head the branch, and a parent nothing at...
- Do we need consent or a written policy before turning on location tracking?You should have clear notice and a written policy before tracking location, and in a school setting parental consent is usually expected. Skie provides the controls such as role access and...
- How do I create a geofence for a school, hostel or depot?Open the geofence section of the dashboard, place the zone on the map around the site, give it a clear name, and save it. Then attach it to a group so Skie knows which devices to watch....
- Can I edit or delete a geofence after it has been created?Yes. You can change a geofence's name, position and size at any time, and you can delete it when it is no longer needed. Edits apply to every group the geofence is attached to, so check...
- How do I attach a geofence to a group of devices?Open the group, choose the geofence you want it to be judged against, and save. From then on, devices in that group are checked against the zone and you get an alert when one leaves it. A...
- What are practical ways to use geofences at a campus, a hostel or a depot?Use a geofence to describe where a group of devices is meant to be, then watch for exceptions. A campus zone shows tablets leaving school. A hostel zone shows who is out after curfew. A...
- What does the Go to button do on the location page?The Go to button opens directions to a device's last known position in your maps app, so you can travel to where a tablet or phone was reported. It uses the pin on the dashboard, so check...
- What is the breach centre and which levels of the organisation can use it?The breach centre is one screen that lists every device needing attention: silent devices, devices outside a geofence, devices missing a protection, and missed check-ins. It works at every...
- What counts as a breach in Skie?A breach is a sign that a managed device is not where, or how, it should be. The main cases are a device that has gone silent for longer than its limit, one that has left its geofence, one...
- Why does a missing check-in count as a breach?A device that stops checking in tells you nothing, and silence is exactly what you would see if someone had switched it off or taken it out of range on purpose. So Skie treats a missed...
- What do Due, Overdue and Offline unusual mean on a device?They describe how long a device has gone without syncing. Due means it is a little late, Overdue means it is later still, and Offline unusual means the silence is longer than normal for...
- Can I sync or resolve many breaches at once, and at which levels?Yes. The breach centre has sync and resolve buttons at device, group, branch, school and organisation level. Sync asks the affected devices to report in now. Resolve closes alerts for...
- What does Resolve do in the breach centre?Resolve closes alerts for devices that have recovered, such as a tablet that was silent and has now reported in. Alerts for devices that are still broken stay open, so resolving at a high...
- Who sees which alerts, and how are alerts routed by role?Alerts follow the structure. A class admin or teacher sees alerts for their group, a branch head sees the branch, a school admin sees the school, and the organisation admin sees everything....
- What does the last-seen time on a device mean?Last seen is the time the device last reported to Skie, whether through a regular check-in, a sync or a location report. It tells you how fresh everything else on screen is. A recent...
- What is the readiness figure in Skie Insights?Readiness shows how much of a group, branch or school is set up and able to be used as intended: devices that are enrolled, reporting and carrying their rules. It is a snapshot of how...
- What does fully compliant mean in Insights?Fully compliant counts the devices where every protection Skie applied has been read back from Android and confirmed in place. It is a strict measure: a device missing one protection is not...
- What is average compliance and how is it worked out?Average compliance is the mean of the compliance scores of the devices in view. Each device's score comes from reading its protections back from Android after a policy apply, so the average...
- What does on latest policy tell me?On latest policy shows what share of devices have picked up the most recent version of their group's policy. After you change a rule, it tells you how far the change has travelled. Online...
- What does on latest app mean in Insights?On latest app shows the share of devices running the most recent version of the Skie app. The Skie app updates itself with checksum verification and is rolled out in stages to chosen...
- What are the online and silent shares in Insights?Online share is the portion of your devices that have reported recently; silent share is the portion that have not reported within the limit. They are two sides of the same measure and...
- What does the low battery figure in Insights show?Low battery shows the share of devices reporting a battery level below a set point. It helps you spot tablets that will go silent soon, since a flat device cannot sync or report location....
- What are open events per device in Insights?Open events per device is the average number of unresolved alerts for each device in view. A low number means the breach list is short and tidy; a rising number means problems are being...
- What is policy reach in Insights?Policy reach shows how widely each policy applies: how many groups and devices sit under it. It helps you see the effect of a change before you make it, and spot policies that cover nothing...
- What are daily snapshots in Insights and why do they matter?Skie saves a daily snapshot of the key figures for each group, so Insights can show how things changed over days and weeks, not just how they look today. Snapshots are what make trends...
- How does pattern detection in Insights work?Pattern detection compares the last seven days of a group's figures with the previous twenty-eight and flags changes that stand out. Every flag comes with the reason, so you can see why it...