Legal
All legal documents for SkiePhone, a product of Knowphone Technology Solutions Private Limited. We believe in transparency and plain language.
Privacy Policy
How we collect, use, and protect your personal data and your child's device data. Covers COPPA compliance, India DPDP Act 2023, data retention, and your rights as a caregiver.
Updated March 19, 2026
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Terms of Service
The agreement between you and Knowphone Technology Solutions Private Limited covering what you are buying, your responsibilities as a caregiver, Device Owner acknowledgment, subscription terms, and our limitations of liability.
Updated March 19, 2026
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Sales, Returns and Refunds
Our return policy including the 30-day unopened box return window, no-returns policy on opened devices, how to contact the OEM for hardware issues, and subscription refund terms.
Updated March 19, 2026
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Hardware Warranty
Who covers hardware versus software. OEM manufacturer warranty details and service centre contacts for Samsung, OnePlus, Realme, and other SkiePhone-compatible devices. SkieOS software warranty from Knowphone.
Updated March 19, 2026
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Shipping Policy
Where we ship, delivery timelines, order processing, tracking, failed deliveries, and shipping charges. Currently India-only.
Updated March 19, 2026
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Contact Our Data Protection Officer

For privacy-related questions, data access or deletion requests, or to raise a grievance under the India DPDP Act 2023:

Designation:Data Protection Officer and Grievance Officer
Organisation:Knowphone Technology Solutions Private Limited
Product:SkiePhone
Email:contact@knowphone.in
Address:3rd Floor, AVR Arcade, 3rd Cross, Ramamurthy Nagar, Bengaluru, Karnataka 560016, India
Acknowledgment:Within 72 hours
Resolution:Within 30 days

SkiePhone is a product of Knowphone Technology Solutions Private Limited · Bengaluru, India · © 2026