How do I get my child's data deleted from Skie?

Skie for Parents · Updated

Short answer

Contact Skie support and ask for your child's data to be deleted. Self-service deletion in the dashboard is not available yet, so a request goes through the team. The team is working on a self-service option, with no date to give.

If you stop using Skie, or you simply want a record removed, the route today is a request to support. Tell them which child and device you mean and what you want deleted. They will confirm what they hold and remove it.

Why not a button? Because self-service deletion is not built yet. We would rather say that than point you to a menu that does not exist. The same goes for configurable retention periods, where you would choose how long data is kept. That is not available either.

Before you ask, there is a step you can take yourself. In the dashboard you can remove a device, using the Remove Skie action. It turns off every protection, shows every app again, restores network settings, and releases ownership, without deleting any apps. The device then goes back to normal use. That ends the management, but it is a separate matter from deleting records.

If you are leaving Skie for another tool, do both. Remove Skie from the device, and then ask support to delete the records. Keep a note of the date of your request.

This is general information, not legal advice. Rights to deletion depend on where you live, and Skie does not claim that using it makes anyone compliant with any particular law.