Where is my family's data stored?

Skie for Parents · Updated

Short answer

Skie's data is stored in an India region, in Mumbai. The service takes nightly backups, and a restore can bring back a previous version if needed. Skie is available worldwide subject to local law, so check the rules in your own country.

Data location matters to some families, particularly if they are in or near India. Skie keeps its data in an India region, in Mumbai.

That covers the records that make the service work: device identities, policy and app assignments, compliance and online status, alerts and location. It does not include messages, call logs, audio or video, because Skie does not collect those.

Skie runs nightly backups, and a restore can bring back the system to an earlier state. This protects against mistakes and failures. It does not change what is collected.

If you are in another country, the data is still stored in Mumbai, as it is the same service. Whether that is a concern depends on your local rules about sending a child's data abroad. Skie is available worldwide subject to local law, and we do not claim that using it makes you compliant with GDPR, COPPA, DPDP or similar laws. Please check with a local adviser if you need certainty.

Configurable retention and self-service deletion are not available yet. To have a record removed, ask support. The team is working on both, with no date to give.