SkieSkie for Enterprise
Structure, roles and licences
Organisations, schools, branches, groups, who sees what, and seats. 26 questions answered.
- How is an organisation structured in Skie: school, branch, group, student and device?Skie arranges everything in a tree: organisation, then school, then branch, then group, then student, then device. Rules, admins and reports attach to the level where they belong, and a...
- How do rules flow down in Skie, and which level wins?Settings set at a higher level apply to everything beneath it, and the most specific level is applied last. So a group can refine what its branch set, and a branch can refine its school....
- What roles exist in Skie and who can do what?Skie has seven roles: Skie owner and technician, organisation admin, school admin, branch or section head (a head of department), class admin or teacher, and parent, who is read-only on...
- What do the Skie owner and Skie technician roles do?Skie owner and Skie technician are roles held by the Skie team, not by customers. The owner looks after the platform as a whole: granting seats, curating the list of web filters, approving...
- What can an organisation admin do in Skie?The organisation admin has the widest view inside a customer account. They set organisation-wide policy and locked settings, choose the web filter from the owner's list, manage schools...
- What can a school admin do in Skie?A school admin manages one school inside the organisation. They look after the branches and groups in that school, choose policies and app lists for those groups, invite and disable users...
- What can a branch head or head of department do in Skie?A branch head, or section head or HOD, manages one branch or department. They see the groups, students and devices in their branch, handle day-to-day issues in the breach centre for that...
- What can a class admin or teacher do in Skie?A class admin or teacher works at group level. They can see the students and devices in their own class or group, and use the controls the organisation has allowed, for example extra apps...
- What can a parent see about a school device in Skie, and can they change anything?The parent role is read-only on school devices. A parent can see information about their own child's device that the school has chosen to show, but cannot change rules, apps or schedules....
- How do I invite a user to the Skie dashboard?From the users area, an admin invites a person by entering their details and choosing a role and the place in the hierarchy they will work at, such as a school, branch or group. The person...
- How do I disable a user in Skie when a staff member leaves?Open the users list, find the person and disable them. Their access to the dashboard stops, but their history stays in the audit log, so you can still see what they did. Disable rather than...
- Can I control which dashboard pages each role can see, such as location?Yes. Page access can be switched on or off per role, so you decide whether teachers, branch heads or parents see pages such as location, reports or the breach centre. It is how you limit...
- Why does Skie use one student and one device, and can tablets be shared?Each seat covers one student with one device, so the dashboard can tie rules, location and history to a person. Skie does not treat shared tablets as a normal setup. If a device must pass...
- How do I move a student to another group in Skie?Open the student, choose the new group and move them. Their device stays the same and picks up the new group's policy and app list at the next sync. The student keeps their history. Moving...
- How do I move many students at once in Skie?Use bulk move. Select the existing students you want to move, choose the destination group and confirm. All their devices pick up the new group's rules at the next sync. Bulk move works on...
- How do I promote a whole group to the next year in Skie?Use the promote action on the group. The whole class moves up to its next-year group in one step, with their devices, students and history intact. Rules switch to the new group's policy and...
- What is a seat in Skie and what does it cover?A seat is the licence unit in Skie: one enrolled device for one student or user. Licences are seat-based, with one device per seat, and the Skie owner grants seats to an organisation....
- What happens when a seat is freed in Skie?A seat becomes free when a device is replaced, force removed, released or removed with Remove Skie, or when a lost device is closed out. The freed seat can then be used by another device....
- How do I add seats in Skie when more students join mid-year?Ask the Skie team to grant more seats. The Skie owner grants seats to an organisation, and once they are added you can provision the new devices. Until then, enrolment pauses when the free...
- Where do licence expiry notices appear in Skie?Expiry notices appear on the devices and on the dashboards, so both the people using the tablets and the admins see them. This gives early, visible warning before a licence ends. The...
- What is the daily licence sweep in Skie?The daily licence sweep is a job that runs once a day and checks the licence state of every organisation. It updates who is current, who is approaching expiry and who has expired, so...
- What does freezing an organisation do in Skie?Freezing an organisation blocks new provisioning, so no more devices can be enrolled until it is unfrozen. Devices already enrolled keep their rules. It is used when you suspect misuse...
- Can I lock all devices at once in Skie, and when would I?Yes. An authorised admin can lock all devices in the organisation at once from the dashboard. Use it for a real emergency, such as a security scare, or to bring everyone's attention to the...
- How do franchises work in Skie, with each franchise as a branch?Each franchise outlet is set up as a branch, with its own head or admin. Head office sets the base rules at organisation level, the franchise manages its own groups and users inside its...
- How do I give different departments different rules in Skie?Make each department a group, or a branch if it needs its own head. Give each group its own policy and app list, and set the shared rules once at a higher level. Staff roles and page access...
- Which settings can be locked at organisation level in Skie so lower levels cannot change them?An organisation admin can set rules at the top that schools, branches and groups cannot change below, such as hardening switches and the web filter. Rules flow down, and the most specific...