What happens when a seat is freed in Skie?

Skie for Enterprise · Updated

Short answer

A seat becomes free when a device is replaced, force removed, released or removed with Remove Skie, or when a lost device is closed out. The freed seat can then be used by another device. Replacing a broken tablet keeps the student, group and history, and frees the old seat at once.

Seats follow devices. When a device leaves the organisation's management, its seat goes back into the pool. The usual routes are replacing a broken tablet, reassigning a device, force removing one that cannot be reached, or using Remove Skie when a device is returned.

Replace is the common one. The new tablet takes over the student, the group and the history, and the old tablet's seat is freed. So a school with a high repair rate does not run out of seats.

A lost or stolen device is slightly different. Lost mode locks it, shows a contact message, tracks it and prepares evidence for a police report. If it is found, you mark it found and it returns to normal. If it is gone for good, you close it out and the seat is freed for the replacement.

Remove Skie turns off every protection, shows every app again, restores DNS and releases ownership. It deletes no apps. Use it for returns and retirements. After that, the device can be reset and sold or reused, and the seat is free.

Skie does not support remote erase of a lost device yet. It is something the team is working on, with no date. Until then, lost mode and tracking are what you have.

Practical tip: before the new term, list devices that are still enrolled but belong to students who have left. Releasing them frees seats for the new intake without buying more.