Where is our data stored, and is it kept in India?
Skie's enterprise product stores data on Google Cloud in an India region, Mumbai. It holds device identity, location, installed apps, compliance status and the rules applied. The connection is encrypted with HTTPS, and the third parties involved are the cloud host and the DNS filter provider. This is general information, not legal advice.
Where data sits matters to many schools and companies, whether for policy, procurement or simple comfort. For the enterprise product, Skie stores it in the Mumbai region of Google Cloud.
What is collected is what the service needs to manage devices: device identity, location, installed apps, compliance status and the rules applied. Skie does not read private messages or call logs and does not record audio or video, and it has no hidden mode, so the device shows it is managed.
In transit, communication uses HTTPS, and DNS queries to the filter are encrypted. The parties that handle data are Google Cloud for hosting and a DNS filter provider. A filtering DNS sees domain lookups, which is what it needs to apply a category filter, not the content of pages.
Some honest limits. Location history is kept for a limited period, and configurable retention is not available yet. Self-service data deletion and a complete data export are also not available yet, and the team is working on them. Backups cover your configuration and are downloadable; see nightly backups.
Hosting in India does not by itself make an organisation compliant with any law. Skie provides controls, such as role-based page access and visible management, and the organisation provides notices, consent and policy. For wording help, see children's data and school devices and location consent and policy notes.
Practical tip: put the hosting region, the data types and the third parties in your parent or staff information sheet, so people can read it once and refer back.