SkieSkie for Enterprise · Problem
Privacy, data and legal questions
What does Skie collect, where is it stored and what are we responsible for?
Device management touches children's data and location, so schools and employers need straight answers about what is collected and who sees it.
47 questions on this problem
- Does Skie read employee messages or listen to calls?Skie does not read private messages, call logs or SMS content, and it does not record audio or video. There is no hidden mode: the phone shows it is managed. It controls apps, websites...
- When should I turn off cloud backup on managed devices?Turning off cloud backup is an optional switch, off by default. Use it on groups where device data should not copy to a personal cloud account, such as shared tablets. It is set per group...
- Are Wi-Fi passwords in Skie stored safely?Skie stores Wi-Fi profiles encrypted, and each policy bundle is cryptographically signed, so a device rejects anything that does not verify. The device has its own key and identity as well....
- Does Skie read students' messages?Skie controls what surrounds the messages, not the messages. An admin chooses which messaging apps are allowed, when the device can be used and where it is, and the device enforces that...
- What data does Skie collect from managed devices?The dashboard shows only what management needs: device identity, installed apps, compliance score, the rules applied and, if the organisation switches it on, location. Admins can see...
- Where is Skie's data stored?Enterprise data sits in a Google Cloud region in India, Mumbai. That covers the organisation structure, student and device records, policies and status reports. Nightly backups are kept...
- Who can see the data in Skie?Skie is built around roles: organisation admin, school admin, branch or section head, class admin or teacher, and parent with read-only access on school devices. Each sees only their level...
- Does DNS filtering see which websites students visit?Skie locks a filtering DNS on the device, so the filter works on school Wi-Fi, home Wi-Fi and mobile data. Chrome's own secure DNS is switched off so the filtered system DNS is used, and...
- Can we restrict who sees student location?Location is a page, and page access can be switched on or off per role. An organisation might let administrators and a transport lead see it while teachers cannot. Parents on school devices...
- Is location always on for managed devices?The location permission is granted to the Skie app automatically, and a protected background service reports in. The organisation decides whether to use location, and for which roles to...
- Can a student switch off location sharing?Because Skie is the Android device owner, it grants the location permission itself. The Skie app cannot be stopped, cleared or uninstalled by the user, and airplane mode and related...
- Does Skie have a hidden or stealth mode?Skie is built for open, agreed management. A managed device shows that it is managed, and the rules apply in the open: the admin sets allowed apps, websites, schedules and location. Skie...
- Does Skie record audio or video on managed devices?Skie does not record audio or video or capture photos, and it cannot switch on the microphone or camera remotely. Where an organisation wants the camera unavailable altogether, the disable...
- Does Skie read call logs or contacts?Skie controls functions, not content. Outgoing calls and SMS can each be switched off by policy where the organisation wants that, both optional, and hostel night mode can keep calls...
- Is each organisation's data kept separate in Skie?Each organisation has its own structure of schools, branches, groups, students and devices, with its own users, policies and records. Roles limit every person to the part of the structure...
- Is data encrypted in transit between devices and Skie?Each policy bundle is cryptographically signed, and the device rejects anything that does not verify. Every device has its own key and identity, and Wi-Fi profiles are stored encrypted....
- Can students still call home on a managed device?Outgoing calls are allowed unless the organisation switches them off, and hostel night mode can lock other apps while keeping calls allowed. SMS and outgoing calls are separate optional...
- Can a teacher change the rules for one lesson?A teacher or class admin can add extra apps for one lesson and apply them to the whole class in one step. Devices switch app sets by schedule too, such as school hours and study block. What...
- What do we do when a parent complains about a blocked app?Check the app list and the effective policy view to see why an app is blocked. If it is suitable, add it to the organisation app store, give it a category and age band, publish it and...
- What can a parent see about a school device in Skie, and can they change anything?On school devices the parent role is read-only. The school decides which pages a parent sees, using page access per role, and the parent cannot change rules, apps or schedules. This keeps...
- Can I control which dashboard pages each role can see, such as location?Page access can be switched on or off for each role. An organisation can, for example, keep the location page for heads and admins and hide it from teachers or parents. It is a practical...
- Is Chrome sync turned off on Skie managed devices?Chrome sync is disabled as a device owner rule, on by default, and Chrome sign-in is blocked alongside it. Together they keep browsing data on the device instead of a personal account....
- Do we need consent or a written policy before turning on location tracking?Notice and consent are the organisation's job, and this is general information, not legal advice. Skie supplies the controls: location access limited by role, a device that visibly shows it...
- Is our data separated from other organisations using Skie?Within an organisation, Skie scopes what each person can see by role, from organisation down to class, and page access can be switched per role. Data is stored in an India region (Mumbai)....
- Where is our data stored, and is it kept in India?Skie stores data in an India region (Mumbai). It does not read private messages and has no hidden mode, and the device shows that it is managed. Retention settings and self-service data...
- Can Skie staff see our school's data?Support access by Skie owners and technicians is a contract matter, so get the terms written into your agreement. What Skie adds on your side is an audit log of changes inside the dashboard...
- Is student data shared with third parties?Skie keeps what it collects narrow, so there is little to share: no message content, call logs, audio or video. Web filtering runs through a DNS filter provider, and the admin can choose...
- Does Skie comply with India's DPDP Act?Skie gives the organisation controls that help with its own duties: roles, page access per role, narrow data collection, an audit log and data hosted in an India region. It does not make...
- Do we need consent to track student devices by location?Skie provides the location controls: live location, geofences, a breach centre and page access per role, so only chosen roles see location. The consent and the written policy come from the...
- Do parents have to consent to school device management?Whether parents consent or can opt out is a school policy decision. Skie supports openness: there is no hidden mode, the managed device shows it is managed, and parents on school devices...
- Can parents ask for their child's data to be deleted?Self-service deletion is not available yet, and the team is working on it. Today, reassigning or removing a student in the dashboard clears student-linked data from the device record....
- How do we delete a student's data when they leave?Remove or reassign the student in the dashboard to clear student-linked data from the device record, then free the device for the next student. If the device is leaving the organisation...
- How long is location history kept?Retention is not configurable by organisations yet, and the team is working on it. Today Skie records live location and a trail, and the lost mode police report includes the location trail....
- Who owns the data in Skie?The ownership terms belong in your agreement. In the product, the organisation controls what is recorded through policies, who sees it through roles and page access, and what is kept...
- Can we get a copy of our data from Skie?A full export of all organisation data is not available yet, and the team is working on it. Today admins can download nightly backups, preview a restore, and keep the police report...
- Will students hate having their devices managed?Skie helps with the trust part: there is no hidden mode, and the managed device shows it is managed. Age bands on apps support more freedom for older students, and an organisation app store...
- Can a family and a school both manage the same phone or tablet?Android allows only one device owner, so a device is managed either by the school or by the family. On a school device, parents get a read-only view in the dashboard. Families wanting full...
- Does tracking tablet location break student privacy laws?Whether tracking is lawful depends on consent, purpose and local rules, and that stays the school's decision with proper legal advice. What Skie provides is control: location sits behind...
- What should a school tell parents about managed tablets?The letter is the school's to write, but Skie gives you true things to put in it: the tablet shows that it is managed, there is no hidden mode, messages are not read, and parents get a...
- What should we tell students about their managed tablets?Skie supports an honest conversation. The device shows it is managed, there is no hidden mode, and Skie does not read messages or record audio or video. Students can be told which apps are...
- Does the DNS filter see which websites students visit?Skie itself does not read private messages, and it has no hidden mode. The filtering DNS provider sees domain lookups, so choose a provider and tell students and parents plainly what is...
- Is the connection between Skie and the managed devices encrypted?Devices talk to Skie over HTTPS, filtering lookups use encrypted DNS, Wi-Fi profiles are stored encrypted, and policy bundles and device reports are signed. Skie data is stored in an India...
- Is employee location tracking legal?Skie provides location controls, and the organisation supplies consent and written notices. This is general information, not legal advice. Check local law, and read the FAQ on how location...
- How does GDPR apply to school device management?GDPR may apply if you serve people in the EEA or UK. Skie offers roles, narrow data collection and an audit log, but compliance remains the organisation's job. Ask a lawyer.
- What is COPPA and does it matter for school devices?COPPA covers data collected from children under 13 in the US. Skie collects a narrow data set and no message content, but compliance is the organisation's responsibility. Get legal advice.
- What is FERPA and how does it relate to school device management?FERPA covers US student education records. Skie limits access by role and keeps an audit log, but it does not make a school FERPA compliant. Get legal advice for your situation.
- Does Skie have a privacy policy?Yes, Skie publishes a privacy policy on its website, and your agreement adds organisation-specific terms. The FAQ and glossary also explain what Skie does and does not collect.
Students distracted by phones and apps in class · Hostel night-time phone use and curfew rules · Tampering, factory resets and bypass attempts · Unsafe websites, other browsers and VPN workarounds · Managing hundreds of devices, classes and branches · Setting up and rolling out devices quickly