Where is Skie's data stored?

Skie for Enterprise · Updated

Short answer

For the enterprise product, Skie's data is stored on Google Cloud in an India region, Mumbai. That covers organisation structure, student and device records, policies and status reports. Hosting with a major cloud provider is one of the service providers Skie relies on to run the product.

Skie for Enterprise keeps its data in an India region of Google Cloud, in Mumbai. Many Indian schools, institutes and companies prefer that, either because their own policy asks for data to stay in the country or because parents ask where their children's records live.

The hosting provider is a service provider, not a user of the data. It supplies the infrastructure the product runs on. Skie also uses a DNS filter provider for web filtering, covered in a separate entry on third parties. Beyond what is needed to run the service, data is not passed on.

Nightly backups are part of the service, and an administrator can download a backup. Backups are part of how an organisation keeps control over its own records, and they are described in more detail in the entry on getting a copy of your data.

One honest limit: storage location is only one part of a privacy review. Who can see the data, how long it is kept and how requests for deletion are handled matter just as much, and those are covered in their own entries. If your agreement needs the region, the provider or the retention terms written down, ask for them to be stated in the contract rather than relying on a web page.

A practical tip: if a trustee, a board or an audit asks about data location, give the region and the provider by name and point to the privacy policy for the rest. Specific answers close the question faster than general assurances.