SkieHow does Skie recognise a device, and what happens when it is reset and set up again?
Skie records each device by IMEI, serial and enrolment ID. If a device is reset and provisioned again, it is recognised and does not take a second seat. The identity also feeds lost reports, where IMEI, serial, SIM details and the location trail go into a police report.
A seat in Skie means one enrolled device for one student. Without a reliable identity, a wiped and re-enrolled device could be counted twice, or a device that changed hands could pass as a new one.
At provisioning, a single-use enrolment token binds one device to one student and group. The device is then recorded with its IMEI, serial and enrolment ID. When the same hardware appears again after a reset, those identifiers let Skie recognise it, so it takes back its own seat and history instead of using another.
The same identifiers are useful when something goes wrong. In lost mode the device is locked with a contact message and tracked, and the dashboard produces evidence for a police report with the IMEI, serial, SIM details and location trail. Marking a device found returns it to normal.
Because identity is recorded, lifecycle actions stay tidy. Replace a device keeps the student, group and history and frees the old seat. Reassign moves a device on, and force remove clears a device that cannot be reached. Remote erase of a lost device is not available.
Practical tip: keep a record of serial numbers when you receive tablets, and check them against the dashboard at provisioning. It makes the first audit, and any police report, much easier.