Can I download a backup of our Skie configuration?

Skie for Enterprise · Updated

Short answer

Yes. Backups can be downloaded from the dashboard, so you can keep your own copy of your configuration outside Skie. A downloaded backup holds your settings, not student files, and it is not a full export of every record. A complete data export is not available yet.

Some organisations keep their own copy of anything important, and some auditors or trustees ask for it. Downloading a backup gives you a file you can store with your other records.

The nightly backups described in nightly backups are created automatically. From the backups page you choose the one you want and download it. Treat the file like any other sensitive document. It describes how your devices are set up, including the structure of your organisation, so store it where only the people who administer Skie can open it.

Wi-Fi passwords are stored encrypted in Skie and never shown back, so do not expect to read one out of a downloaded file. See are Wi-Fi passwords stored safely. If you ever rebuild from scratch, you will need the passwords from your own records.

There is a limit to be honest about. Downloading a backup is not the same as a full export of all your data. A complete export of everything the organisation holds, and self-service data deletion, are not available yet, and the team is working on them. The police report for a lost device is downloadable separately from the lost mode screen.

Practical tip: download a copy at the end of each term and name it with the date. It costs nothing, and it gives you a record of what the setup looked like at the start of every term, which helps when you want to compare it with a later one.