SkieIs the seat freed when a tablet is replaced or lost?
Yes. Replacing a device keeps the student, group and history and frees the old seat, so the new tablet takes over. A lost device can be handled the same way once you replace it. Identity recognition by IMEI or serial also stops a reset device from using a second seat.
When a tablet breaks, the replace flow does the work. The new device is provisioned and linked to the student, the group and the history of the old one, and the old device's seat is released. Nobody pays twice for the same student.
Lost devices follow the same path. While a device is missing, put it in lost mode to lock it, show your contact message, track it and gather the police report details. If it turns up, mark it found and it returns to normal. If it does not, replace it, which frees the seat for the new one.
If a device is wiped and enrolled again, Skie recognises it by its IMEI or serial number and does not count it twice. This also helps when a tablet is reset for repair and then returned.
The detail that counts is that the freed seat is yours to use. It does not disappear. Whether you can then use the same seat for a new student, an extra device or a pool spare is a matter of how you manage your count, and it is worth confirming how your agreement treats it.
A practical tip: finish the story in the dashboard. After a loss or a breakage, don't leave the old device sitting in the list. Replace or remove it so that the seat count and your reports match what is really in use.