SkieSkie for Parents · Problem
Finding your child and the SOS button
How do I know where my child is, and how can they reach me in an emergency?
Parents want to know their child is where they should be, and children need a one-step way to call for help.
14 questions on this problem
- Is there an emergency or SOS button on my child's phone?Yes. Skie has an SOS button on the child's device that calls the emergency number you have set. Pair it with live location, a location trail and safe zone alerts in the dashboard, so you...
- How can I see where my child is on their phone or tablet?Sign in to the Skie parent dashboard in any browser and pick your child's device. The map shows its latest reported position and the time it reported. Press Locate to request a fresh...
- Can I see where my child's phone has been today?The parent dashboard draws a recent trail on the map, so you can follow the route a phone or tablet took, such as the walk home from school. It is a limited recent history rather than a...
- How often does my child's location update?A Skie-managed device reports in from a protected background service, and the dashboard shows when it last reported. When you need the current spot now, press Locate and the device is asked...
- Does location tracking still work when the screen is off or the phone is in a bag?Skie runs a background service with a watchdog that restarts it if needed, and it is exempt from battery optimisation, so reporting carries on with the screen off or the device in a bag....
- Can my child turn off location or stop me from tracking the phone?Because Skie runs as the Android device owner, it grants the location permission itself and the child has no setting to withdraw it. Skie is built to be tamper-proof; if anything got...
- How can I track my child's location without them turning it off?Skie works at device-owner level on the family's own Android 12 or newer phone or tablet, so the location permission is held by Skie rather than a toggle the child can reach. The phone...
- Can I set safe zones like home and school on my child's phone or tablet?On the Skie dashboard you create a safe zone around home, school or a relative's house, edit it later if needed, and attach it to your child's device. Entering or leaving the zone raises an...
- Can I get directions to where my child is?Next to your child's position on the Skie dashboard is a Go to button. Tap it and directions open from where you are to the last reported location of the phone or tablet. If you want a more...
- What does it mean when my child's phone shows offline or last seen?The Skie dashboard shows a last seen time for each device and marks it offline when it has not reported for longer than expected. The last known position stays on the map. Skie also syncs...
- Is there an SOS button on my child's phone or tablet?Skie provides an SOS button on the child's device that calls the emergency number you have set. On a phone with a SIM it places the call. Skie includes no mobile plan or SIM, so a...
- Can I track a child's Wi-Fi-only tablet?Skie works on a Wi-Fi-only Android 12 or newer tablet for most features, including location. The tablet reports its position when it is connected to Wi-Fi, so the dashboard shows where it...
- Will I be alerted when my child leaves school?Draw a safe zone around the school and attach it to the device. When the phone or tablet leaves, a geofence alert appears on your parent dashboard. Alerts on your own phone by email or push...
- Can grandparents or a babysitter see my child's location?Skie currently gives dashboard access to the parents, and both parents can have their own sign-in. A separate view for grandparents or a babysitter is not available yet, and the team is...
Controlling apps, schedules and screen time · Blocking adult content and unsafe websites · A lost, stolen or broken phone or tablet · Setting up a child's phone or tablet · Parental controls for a child's tablet · Choosing a first phone and what suits each age