SkieSkie for Parents · Problem
Setting up a child's phone or tablet
Which devices work and what is involved in getting set up?
Parents worry about whether their own phone or tablet will work and how hard setup is.
19 questions on this problem
- What is Skie for parents?Skie is Android device management software for families. You install it on the phone or tablet your child already uses, then choose apps, adult-site blocking, study and bedtime hours, and...
- How do I set parental controls on Android?Reset the phone or tablet once, remove any Google account, then provision it with the Skie Provision app or a computer and cable. After that you manage everything from the web dashboard...
- Where is parental control on Android?With Skie there is no menu to hunt for on the child's phone. You open the parent dashboard in any browser and manage that device from there: apps, websites, hours, lock and location....
- How do I set up a child's phone safely?Reset the phone or tablet, remove any Google account, and provision it with the Skie Provision app or a computer and cable. Then in the dashboard pick the allowed apps, hide the Play Store...
- Which phones and tablets work with Skie?Skie works on any Android 12 or newer phone or tablet, in any country where the device has Google Play services. Phones and tablets are treated equally. A new model goes through a one-time...
- Why does the phone need a factory reset before Skie, and can I skip it?Android only allows device owner management on a device that has not been set up, so the phone or tablet must be freshly reset once, with any Google account removed first. That single reset...
- Does my child need a Google account on the phone?Skie does not need a Google account for the child. In fact any Google account must be removed before setup, because Android allows device owner management only on a freshly set up device....
- Can I use my own Google account on my child's phone?Not during setup. Any Google account has to be removed before the device is provisioned, so your account would not be on it. You manage the phone from the Skie dashboard, and all apps come...
- Can I use an old phone or tablet for my child?Yes, if it runs Android 12 or newer and has Google Play services. Reset it once, remove any Google account, and provision it with Skie. Then allow only the apps you choose. A model Skie has...
- Who sets up Skie, me or the Skie team?You do. Skie is software, so a parent provisions the device with the Skie Provision app on another Android phone, or with a computer and cable. A guided stepper shows live progress and...
- What is the Skie Provision app?The Skie Provision app is a native app on Google Play. You run it on one phone to set up your child's phone or tablet, with Wi-Fi pairing, a guided stepper, live progress and clear failure...
- How do I set up Skie with a computer and a USB cable?Connect the freshly reset device to a computer with a USB cable, then paste the command from the Skie dashboard into the computer's terminal. It uses adb, and the enrolment token is fetched...
- What is the model review for a new phone or tablet?When Skie meets a phone or tablet model for the first time, it goes through a one-time model review during setup. That sets a profile for the model, so later devices of the same model set...
- How do I manage more than one child with Skie?Each child has their own device in Skie, with their own apps, hours and location settings. You switch between them in the same parent dashboard. Both parents can have dashboard access, so...
- Can both parents use the Skie dashboard?Yes. Both parents can have dashboard access, each signing in on their own, so either can change apps, set schedules, lock a device or check location. Agree between you who changes what...
- How do I set up a child's phone or tablet safely?Reset the family phone or tablet once, remove any Google account, then provision it with the Skie Provision app or a computer and cable. Defaults come on automatically, including blocks on...
- Does Skie work on an iPhone or iPad?Not yet. Skie runs as the Android device owner and works on Android 12 or newer phones and tablets. iPhone and iPad are not supported today, and the team is working on it. If your family...
- Can my child use a Google child account (Family Link) with Skie?Any Google account, including a child account, must be removed before Skie is set up, because Android allows device owner management only on a device that has not been set up. After...
- My child's phone was reset by mistake. What now?After a reset, Android asks for the Skie organisation's Google sign-in because Factory Reset Protection is on, so contact Skie for help getting past that screen. Once it is set up again...
Controlling apps, schedules and screen time · Blocking adult content and unsafe websites · Finding your child and the SOS button · A lost, stolen or broken phone or tablet · Parental controls for a child's tablet · Choosing a first phone and what suits each age