SkieWhat does Remove Skie not delete?
Remove Skie does not delete any apps and does not wipe the device. Apps that were hidden or suspended become visible again with their data intact. It also does not erase your dashboard history, the audit log or the lifecycle record. It releases control and leaves the device's contents in place.
People sometimes expect an uninstall to clean the whole device. Remove Skie is narrower on purpose. It takes away control. It does not take away content.
On the device, no apps are deleted. Skie hides or suspends apps rather than removing them, so when Skie lets go, they reappear with their data. Photos, files and app data on the device are not erased by Remove Skie. Anything the user stored locally is still there until they or you reset the device.
In the dashboard, the history stays. The audit log keeps the entries about the device, the lifecycle record keeps the event that it was removed, and the student record is not deleted by this action. That is useful for asset registers and any later question about who had which device.
The practical consequence is simple. If you are returning a school tablet or sending a device home with a leaver, run Remove Skie and then factory reset it, so the next person starts clean. If you only run Remove Skie, the next person will see what the last user left.
Remove Skie is also not remote erase. Remote erase of a lost device is not available yet, and the team is working on it, so use lost mode to lock and track instead.
Practical tip: write the two steps, Remove Skie then reset, on the return form. See what Remove Skie does and returning a device.
- No apps are deleted
- Device data is not wiped
- Dashboard history and audit log stay
- Reset afterwards if the device changes hands