SkieCan I erase my child's stolen phone remotely?
Not yet. Skie does not have a remote erase today. What it does have is lost mode, which locks the device, shows your contact message and keeps tracking, together with reset protection, so a wiped device asks for a sign-in only Skie holds. The team is working on remote erase.
Parents often ask this because other products advertise a remote wipe. We would rather say plainly that Skie does not offer one yet than suggest something that is not built. We cannot give a date.
What you can do today is limit the harm. Lost mode locks the device and puts a message on the screen with your number. Tracking continues, and the dashboard keeps the last position and trail. You also get the details you need for a police report.
Think about what you are protecting. A child's phone often holds photos, school work and chat apps. Change the passwords of accounts that were signed in on it, and sign out of any sessions you can from a computer. Those steps are with the service providers, not with Skie, and they matter more than people expect.
Reset protection covers a different worry, which is someone wiping the device to resell it. Resetting from Settings is blocked, and if the device is wiped some other way, Android's Factory Reset Protection asks for the Skie organisation's Google sign-in, which only Skie holds. The device is of no use to whoever took it.
If remote erase is released, we will list it here. Until then, plan around lock, track and change passwords.