SkieI found the lost phone. How do I get it back to normal?
Press mark found on the Skie dashboard. Lost mode ends, the lock message goes away, and the phone or tablet returns to its normal rules and apps. Nothing needs to be reinstalled, and your child's setup is still there.
When the device comes home, find it on the dashboard and use the mark found action. The device needs a connection to hear about it. If it is offline, it applies the change the next time it connects, and you can speed that up by turning on Wi-Fi.
After it is marked found, the lock screen message is removed and the device goes back to the policy and app list that were in place before. Your child's schedule, allowed apps and website filtering carry on as they were, because lost mode never deleted them.
The history stays. The location trail from the time it was missing remains available for reference, which can help if you reported it to the police and want to tell them it was returned.
If the phone was out of your hands for a long time, look at the compliance score once it is back. Skie reads each protection back from Android after every change and reports whether all of them are in place. If the score is not full, the dashboard shows which protection failed and the device tries to fix itself.
Tell the police and your carrier that the device is found, especially if you had asked to block the SIM. Then have a short word with your child about where it was left. A calm chat teaches more than a telling-off.