SkieDoes a lost device free its seat?
Yes. When a device is marked lost, its seat is freed so you can enrol a replacement for the student without paying for a second seat. If the device is later found, you mark it found and it returns to use, which needs a free seat at that moment.
A lost tablet is not a working tablet, and a student still needs a device. If the lost one held its seat until you gave up on it, a replacement would need another seat, and one loss would cost you twice. Skie avoids that. Marking the device lost frees the seat.
The sequence in practice is short. Mark the device lost, so it is locked, tracked and the evidence collected. Then provision a replacement for the same student and group, using the replace flow, so the student, group and history carry over. The replacement takes the seat that was freed. The lost device stays in the record with its status.
What if it turns up? Mark it found and the device comes back into use. That needs a seat. If you have replaced it already, you now have an extra device, and your seats may be at the limit. The choice is yours: reassign the recovered device to another student who needs one, keep it as a spare in the pool, or retire it with Remove Skie.
A loss does not change anything about security on the device. The lock stays, the message stays and the tracking continues until you mark it found, whether or not the seat is counted. The seat is about licensing and the protections are about the device.
Practical tip: keep a small number of spare seats and spare tablets, so a loss on a Monday is a replacement on Monday. Related: how many seats a run uses and replacing a broken device.
- Marking lost frees the seat
- Replace flow takes the freed seat
- Found devices need a seat to return
- Lock and tracking continue regardless