SkieHow do I make a police report for a lost or stolen managed device?
Take the lost mode report from the dashboard to the police station with the device's IMEI, serial number, SIM details and location trail, plus when it was last seen and who had it. Give the organisation's contact and the lock screen message. Skie provides the facts. The police decide what to do with them.
Start from the device page in the dashboard once lost mode is on. The evidence view lists what you need for the report: the IMEI, the serial, the SIM details where there are any, and the location trail with times.
Prepare a short statement to go with it. Name the organisation and the person responsible for the device. Give the make and model, when and where it was last seen, and who had it. If it was in a student's bag on a bus, say so. State that the device is locked and tracked and that the finder will see the organisation's contact message. Include the date and time you marked it lost.
At the station, give both the identifiers and a copy of the trail. A number the police can check against carriers or reports is the most useful item, and the IMEI is the standard one. The serial helps for a Wi-Fi only tablet. Ask for a copy of the complaint reference and write it into your own record.
A few cautions. Do not try to recover the device yourself from a location the trail shows. Give it to the police. Do not state anything you cannot show, such as who you think took it. Skie does not make the report for you, and the legal process is the police's, not Skie's. This is general information, not legal advice, and local procedure varies.
Practical tip: keep a template of the statement with blanks. Before this: evidence. After a recovery: mark as found.
- IMEI, serial, SIM details, trail
- Last seen time and place
- Organisation contact and lock message
- Note the complaint reference