SkieLost mode step 1: how do I lock a missing device?
Open the device in the dashboard and start lost mode. The device locks the next time it syncs, or at once if it is online, and nobody can use it. If you need to lock many devices immediately, panic lock does the whole organisation at once. Locking is the first step because it protects the device and the student.
Open the dashboard, find the device by student or name, and choose Mark as lost. Confirm the action. If the device is online, it locks within moments of receiving the instruction. If it is offline, the instruction is waiting for it, and it locks the first time it reaches the internet. Rules already on the device, such as blocks on reset and uninstall, keep working in the meantime, since they are cached on the device.
A locked device shows a lock screen and nothing else. The finder cannot reach the home screen, apps or settings. Skie stays the device owner, so it cannot be removed from the device, and reset from Settings is blocked.
Speed is the point. A tablet left on a bus or in a hostel room may be picked up by someone curious in the next hour. Locking quickly removes the temptation to open the apps, and it protects the student's accounts too.
You do not need to be sure it is stolen. Lost mode is reversible. If the tablet turns up in the classroom cupboard, mark it found and it returns to normal. For this reason, lock first and investigate second.
A separate control, panic lock, locks every device in the organisation at once. It is for a wider incident and not for one missing tablet. Use lost mode for a single device.
Practical tip: make sure staff know who can mark a device lost out of hours. Next is the contact message. The overview is in what lost mode is.
- Choose Mark as lost on the device
- Locks on arrival of the instruction
- Reversible by marking found
- Lock first, investigate second