SkieIf I replace my child's device, do I pay for a second licence?
No. Skie licences one device per child. When you replace a device, the old seat is freed and the new device takes it, so you are not charged twice. A reset device is recognised by its IMEI or serial number and does not take a second seat either.
Skie works on a seat for each child, with one device per seat. A seat belongs to the child, not to the piece of hardware. That is why the replace option exists. When a phone breaks or goes missing, the old device is released from the seat and the new device is attached in its place.
There are two routes to the same result. The first is replace, which you use when the old device is gone. The second is a reset by mistake or a repair, where Skie identifies the same hardware by its IMEI or serial number, so it is not treated as a new device that needs another seat.
Pricing for Skie is on request, and the terms of a plan are agreed when you start, so we do not quote prices here. What this entry can tell you is the principle: one child, one device, one seat.
If a family wants two devices for one child, such as a phone and a tablet, that is a different case. Skie keeps one device per child at present, so each device needs its own child record. If you want a second device for a different child, add that child.
Tip: before you replace, note the licence expiry notice on the dashboard. If a licence expires, rules stay on the device, new enrolments pause, and a notice is shown, so check dates before a busy week.