SkieSkie for Enterprise
Privacy, data, pricing and getting started, page 2
Data, legal questions, seats, pilots and what to do first. 62 questions answered.
- How is Skie for Enterprise priced?Skie is priced by seats, with one device per seat, and the team gives a quote based on how many seats you need and how you plan to roll out. Pricing is on request, so there is no public...
- What is a seat in Skie?A seat is the licence for one enrolled device assigned to one student or user. Skie licences are seat-based, with one device per seat. When a device is enrolled it takes a seat, and when it...
- Is the seat freed when a tablet is replaced or lost?Yes. Replacing a device keeps the student, group and history and frees the old seat, so the new tablet takes over. A lost device can be handled the same way once you replace it. Identity...
- Can we add more seats in the middle of the year?Yes. If you add, say, a hundred students mid-year, you ask for more seats and the owner grants them to your organisation, after which you can provision the new devices. The commercial terms...
- What happens when a Skie licence expires?Devices that are already managed keep their last rules, new enrolments pause, and notices appear on devices and in the dashboard before and after the date. A daily licence sweep checks...
- Is there a grace period after a licence expires?Yes, and it is configurable per licence. The length is not fixed in this guide, so ask the Skie team what applies to yours and have it written into your agreement. During the notices and...
- Can we pay monthly or yearly for Skie?Billing terms are agreed with the Skie team, so ask for the arrangement that suits your organisation. Schools often prefer to align with the academic year and companies with their financial...
- Are there setup fees for Skie?Setup fees, if any, are agreed with the Skie team as part of your quote. Pricing is on request, so there is no public figure. Ask what your quote includes: seats, rollout help, training and...
- Does Skie sell phones or tablets?No. Skie is software, and it does not sell phones, tablets or SIMs. Customers use Android devices they already own or buy their own, from any maker. A device needs to run Android 12 or...
- Can we use our existing tablets with Skie?Yes, if they run Android 12 or newer and have Google Play services. Each tablet must be freshly set up or reset once, with any Google account removed, because Android allows device owner...
- Can Skie help us roll out to our devices?Yes. Rollout help is available, and the Skie team can arrange it alongside the product's own guided provisioning. Many organisations manage on their own with the Provision app after a...
- Is training included with Skie?Skie has a guided provisioning stepper that walks staff through each device, and training for your team can be arranged. Whether it is included in your quote or charged separately depends...
- What support does Skie offer, and in what hours?Support channels and hours are set out in your agreement, so ask the team which apply to your organisation. Skie owners and technicians handle support requests, and the dashboard shows...
- What happens to our devices if Skie ever shuts down?Devices keep the last rules they received, because those rules are cached on the device and enforced by Android. Anything beyond that, such as how an exit would work, belongs in your...
- Can we cancel Skie, and what happens to the tablets?Cancellation follows your contract. Before it ends, run Remove Skie on each device: it turns off every protection, shows every app again, restores DNS, releases ownership and deletes no...
- Is there a trial or pilot for Skie?Pilots can be arranged. The usual approach is a small pilot with a handful of devices and one group, run for a few weeks on your own Wi-Fi, so you test provisioning, app lists, the filter...
- Is there a discount for schools or large numbers of devices?Pricing varies with volume, and the team gives a quote based on the number of seats and the terms you want. Pricing is on request, so there is no published rate or discount table. Mention...
- How is mobile device management usually priced?Most MDM products charge per device, or per user, for a fixed period such as a month or a year, sometimes with tiers that unlock more features. Some add setup fees, support plans or...
- How is Skie different from Google Family Link?Google Family Link is Google's free supervision tool for families, built around a child's Google account. Skie runs as the Android device owner and adds an organisation structure, bulk...
- How is Skie different from Apple Screen Time?Apple Screen Time is built into iPhones, iPads and Macs and works through Family Sharing, while Skie manages Android phones and tablets as the device owner. They run on different platforms...
- How does Skie compare with Samsung Knox?Samsung Knox is Samsung's security and management platform for Samsung devices, widely used by enterprises. Skie works on any Android 12 or newer phone or tablet, and is built for schools...
- How does Skie compare with Hexnode?Hexnode is a general unified endpoint management product that covers Android, iOS, Windows, macOS and more, and has features for education and kiosk use. Skie is Android only and designed...
- How does Skie compare with ManageEngine Mobile Device Manager Plus?ManageEngine's Mobile Device Manager Plus is a general enterprise MDM from Zoho Corporation that covers several operating systems and sits alongside other IT management tools. Skie is...
- Why not use a normal MDM for student devices?You can, and many schools do. A general MDM is flexible, but child safety is often left for you to build: filtering, schedules, parent access and the student-per-device structure may take...
- Will students hate having their devices managed?Some will grumble, but most accept rules that are explained, fair and matched to their age. Tell students what is controlled and why, use age-based app lists so older students get more...
- Will Skie slow down the device or drain the battery?Skie is designed to run quietly in the background, but any management app uses some resources, and we make no numeric claims about speed or battery. The right test is your own: pilot a few...
- Can students still call home on a managed device?Yes, unless the organisation chooses otherwise. Calls are allowed by default, and hostel night mode can keep calls available while other apps are locked. Outgoing calls and SMS can be...
- What if the web filter blocks a useful website?It will sometimes happen, because no filter is perfect. Collect the site name from the student or teacher, check it, and report it to your filter provider or change the filter for that...
- What if a school wants no web filtering?The filter is a policy setting, so the organisation chooses it, at organisation level or group by group. A school can pick a lighter option from the curated list for older students. We...
- Can a teacher change the rules for one lesson?Yes. A teacher or class admin can add extra apps for one lesson and apply them to the whole class in one step, or the school can change the app list or the time window for that group. What...